BAGGAGE POLICY

 

IMPORTANT INFORMATION - PLEASE READ

After choosing the destination of your trip and buying the ticket, it is time to pack your bags and decide what will or will not be taken with you. Stay tuned, because a safe and comfortable end of trip for you and other customers, Las Perlas Ferry follows the rules of luggage transport.

Types of Baggage:

When packing for the Ferry trip, you should be careful to follow.

To transport your luggage on board, select briefcase or bag / backpack. Observe its size, because the sum of the dimensions (height, length and width) of the briefcase or bag / backpack (not plastic bags) cannot be larger than 120 cm. It must be dispatched at check-in, where it will be identified with a numbered stick and returned upon arrival at its destination.

Stay tuned, because there are two main types of luggage: free and paid check-in.

Free Payment Baggage: briefcase, bags or backpacks with a maximum weight of 06 kilograms per passenger and 1 travel bag per passenger, with a maximum weight of 14 kilos.

Checked Baggage: travel bag or bag weighing more than 14 kilograms or additional bag per passenger. In addition, any type of packaging (plastic bags / cartridges are not allowed), refrigerators, food boxes, drinks or products. In this case, a freight charge will be charged with a maximum weight of 20 kilos ($ 1 per kilo).

Therefore, consider the weight limits for each customer’s luggage. Each customer has the right to transport up to 14 kilos in their luggage free of charge. Above this it will be considered as “checked baggage”, which will be charged in excess per additional kilogram, and still, with a maximum limited weight of up to 20 kilos per passenger (06 kilos in hand luggage and 14 kilos in 1 suitcase) .

For the transport of additional luggage, they will be charged a charge of $ 1.00 per kilogram in excess of 14 kilograms free of payment for luggage (suitcases). The hand luggage and your suitcase, will be weighed at check-in and they will not exceed 20 kilos.

Attention 1: Computers, cell phones, money, documents and other valuables must go with the customer.

Attention 2: polyethylene containers, coolers, drinks and fish, can only travel as “Checked Baggage or cargo”. THE TRANSPORT OF PRODUCTS OR FOOD IN PLASTIC OR SUPERMARKET BAGS IS PROHIBITED. Inside luggage (suitcases), billed or not, each food item must be transported in appropriate containers.

Attention 3: for luggage dispatch, the customer must be present one hour before the departure time of the boat to register their luggage.

They are not allowed on the boat: weapons such as machetes, axes, etc; firearms such as guns and bombs, explosives and flammable materials, among others.

Pets such as dogs and cats, can travel with us without any problem provided they are accommodated in their kennel, as well as traveling in the terrace area. Unless it is a guide or hearing dog, and is accompanying a passenger with visual or hearing impairment, which depends exclusively on the animal. For more information, see the “Pets” submenu.

In case your luggage is not within the previous guidelines, the company may deny transportation.

Attention 4: Any container, box or cooler that travels or returns from the islands with products will cost ($ 1.00 per kg) and, we only transport boxes / cooler with handles.

En caso que su equipaje no esté dentro de los lineamientos anteriores, la empresa podrá denegar el transporte.

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